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Shipping Policy
From the moment your order has been SHIPPED it can take 2-7 business days for Parcel orders to arrive to you within the United States and Canada, and can take up to approximately 21 days for LTL orders to be delivered.
Refund Policy
Merchandise returns (regardless of reason) need authorization. Any returns due to buyer's remorse must be in the original package in re-sellable condition, returned within 30 days of receipt and returned at your expense. Credits will be given once received back at the warehouse and determined in good condition
Cancellation / Return / Exchange Policy
If you desire to cancel an order you must inform in writing. Request to cancel does not = cancel. All cancellation requests will be reviewed to see where the order is in the process and if it is still in the window to be cancelled. Orders already on the dock, on a truck, or in route may not be able to be cancelled. If you request an order on the dock, on a truck, or in route to be re-routed this order will be subject to a 10% re-stocking fee and you will need to pay the return freight.
Refused Orders: If an order is refused by you or your customer you will be subject to a 10% re-stocking fee and return freight.
